Operations Manager – Production and Customer Success

Your role will be to interface with our engineering team and manufacturing partners to coordinate and manage scheduling of production runs, procurement of critical components, priority-setting for staff, and execution of R&D programs. On the customer success side, you will work directly with the CEO and COO to do whatever is necessary to make sure our customers are well-supported in their highly demanding and life-critical missions.

You will be on a constant steep learning curve, becoming an expert in advanced manufacturing, VC-backed hardware and imaging startups, the first responder and defense space, the joys and challenges of coordinating talented global teams, etc. This will not be a punch-in/punch-out kind of job, but the dedication you put in will make you a true expert across functions and industries and will let you make a real-world impact that you can be proud of.

Experience with managing hardware production is a plus, but we will consider candidates with demonstrated ability and potential to lead in other settings.

If you’re the most organized and effective person in your peer group, this might be the job for you.